Placing an order on KEMET is easy and straightforward. Follow these steps to get your favorite Egyptian fashion delivered to your doorstep:

1. Navigate to a Product Page: Begin by browsing our website and selecting the product you love.
2. Select Your Desired Product: Click on the product to view its details.
3. Add to Cart: Click the "Add to Cart" button to include the item in your shopping cart.
4. Continue Shopping (Optional): If you wish to add more products, click the "Continue Shopping" button.
5. Proceed to Checkout: Once you're ready to finalize your purchase, click the "Proceed to Checkout" button from your cart page.
6. Fill in Your Details: Enter your personal information and address details accurately.
7. Select Payment Method: Choose your preferred payment method—Cash on Delivery (COD) or credit card.
8. Place Your Order: Click the "Place Order" button to complete your purchase.

At KEMET, we strive to make your online shopping experience as smooth and worry-free as possible. Here’s how we ensure your peace of mind:

Cash on Delivery: You can opt to pay upon delivery, so you only pay when your order arrives at your doorstep.

Easy Return Process: If there's an issue with your product, you can return it within 5 days. Simply ensure the item is in its original condition, unworn, unwashed, and with all original tags attached, and fill out our e-form to initiate the return process.

Refund Policy: Upon receiving and inspecting your returned item, we will issue a refund via InstaPay or bank transfer, even if the original payment was made by cash on delivery. Please note that shipping fees are non-refundable. For hygienic reasons, swimsuits, underwear, socks, and cosmetic products are not eligible for returns.

Your satisfaction is our top priority. We're here to make your shopping experience enjoyable and worry-free.

To find your perfect fit, refer to our size guide located within the descriptions tab on each product page. It provides detailed measurements to help you choose the right size. If you're still unsure, feel free to contact our customer support for personalized sizing guidance.

At KEMET, we strive to ensure your satisfaction with every purchase. If you are not completely satisfied, you can return your items within 5 days of receiving your order. To be eligible for a return, items must be in their original condition, unworn, unwashed, and with all original tags attached, including the original KEMET black bag and brand tag. For hygienic reasons, swimsuits, underwear, socks, and cosmetic products are not eligible for returns.

To initiate a return, please fill in the e-form provided on our website. Pack the items securely to prevent damage during transit. Once we receive your return, our team will inspect the items to ensure they meet our return criteria. Upon approval, we will issue a refund via InstaPay or bank transfer, regardless of the original payment method. Please note that shipping fees are non-refundable.

For more details, please refer to our Return Policy page.

Delivery times are provided after you fill in your shipping address during the checkout process. Generally, orders take 2-5 business days to arrive. Our goal is to get your order to you as quickly as possible, ensuring a smooth and timely delivery.